Return policy

Return Policy

Thank you for shopping at Collectors Station! We try our absolute best to make sure your experience and transaction is as smooth as possible but understand that mishaps do happen in the instance of damaged products due to neglect by shipping couriers or missing parts. Please find our Return Policy below.

*All Sales Are Final

The products we sell are usually rare, hard to find, and may sometime be limited in quantity. Because of this, all sales are final and we cannot accept returns.

Box and Paint Condition

Unfortunately, we will not be able to exchange items due to imperfections. Please refer to our Box Condition Grading System before ordering. Note that we try to do our best with providing the items according to their described conditions, however there is possibility you may not receive the item with the "perfect" box and "perfect" paint job.

While we do have absolutely no control on how shipping courier's handle your package, thus, there is a chance that it may come in a less than perfect condition.  

Cancellations

Unfortunately, we are not able to cancel once your order is submitted.
Please review your purchase and only place an order when you absolutely know you want the item(s) because all sales are final. We are not able to update quantities, add or remove items, or update shipping information once the order is confirmed or cancel should you change your mind.

Incorrect Addresses or Refused Packages

Please confirm you have the right address before committing to your order. Shipping will not be refund for packages that are returned due to incorrect addresses or refused. Please allow up to 14 business days for your refund to appear after the product returns.

Damage Claims

Keep in mind that many of the products are limited edition in quantities. However in the instance that the product is severely damaged by the shipping courier, we'll assist in filing a claim. Any damage requests made after THREE (3) DAYS from delivery will NOT be accepted.

**By placing an order on our website, you understand and accept all our policies